Frequently Asked Questions

The NBN rollout is still currently underway, however many regions of North Queensland have been connected. Click here to see if NBN is available in your area.

Not immediately. You have a 18-month grace period before your internet connection is cut off (in fixed-line areas). Changing to an NBN connection can be complex and time-consuming. Byte-Wise IT Solutions can promptly handle your changeover, including connecting network systems, phone systems (VoIP) and also remote access.

Byte-Wise IT Solutions is an Ericsson-LG dealership and Telstra Business Partner. This means we can supply a range of quality handsets and accessories for businesses of all types. Our team will consult with you to find a phone system with functions that match your business type, without exceeding your budget.

Managed IT services means outsourcing your business’s IT to a third party. This can be a much cheaper than hiring an in-house IT team. At Byte-Wise, we offer a range of maintenance packages to suit your business size and type. From hardware repairs and software upgrades, to network monitoring and security, our team does it all.

Yes. Our skilled technicians are available through our online collaborative portal.

Byte-Wise IT Solutions offer our services to multiple regions including – Mackay & the
Whitsundays, Bowen, Collinsville, Ayr & Home Hill as well as Townsville. However, our skilled
technicians can offer remote support to any location with internet access.